(1) Users may exercise their rights as follows.
1. Users may exercise their rights to require access, correction, deletion, or suspension of processing personal information, etc. at any time to the Visitor’s center. They may also withdraw their consent to the use of personal information by terminating their membership. At this time, the Visitor’s center shall verify whether the requester is the individual themselves or a legitimate representative.
2. The exercise of rights under the Provision. 1 above may be done to the Visitor’s center in writing, by e-mail or facsimile (FAX), etc., and the Visitor’s center shall take measures with regard thereto without delay. However, the name, resident registration number, and foreigner registration number shall not be corrected. Nevertheless, the change of the name due to the change in the name and the change of resident (business) registration number due to administrative issues may be exceptionally permitted.
3. The Visitor’s center may refuse the user’s request to suspend the processing of personal information in any of the following cases.
• When it is specifically stipulated by law or unavoidable in order to fulfill an obligation under law
• Where there is a risk of harming the life/body of another person, or unjustly infringing upon the assets or other interests of another person
• Where the execution of the contract is impracticable, such as the failure to provide a service agreed with the data subject, etc. without processing the personal information, and, if so, where the data subject failed to clearly express the intent to terminate the contract in question
4. A user may exercise such rights specified in the Paragraph 1 through a legal representative or a designee of the user. In such cases, a power of attorney must be submitted in accordance with Schedule 11 Form of the Enforcement Rules of the Personal Information Protection Act.
5. The request for access to personal information and suspension of handling of personal information may restrict the rights of users by relevant laws (see Articles 35(4) and 37(2)).
6. With regard to the request for correction or deletion of personal information, deletion of personal information shall be denied if the personal information is specified as the subject of collection under other laws. In addition, if a request for correction of an error in personal information is made, the relevant personal information shall not be used or provided until the correction is completed, unless such personal information is requested to be provided in accordance with other laws. If erroneous personal information has already been provided, the results of correction will be notified to a third party so that corrections can be made.
(2) Users may exercise their rights to access or correct personal information, withdraw consent, exercise the right to veto, and deletion of account in accordance with the following.
Scope of access to and correction of personal information
- Personal information of users held by the Visitor’s center
- Personal information used by the Visitor’s center or provided to a third party
- Status of consent to the collection, use, provision, etc. of personal information
Method of withdrawing the consent to provision and correction of personal information and receiving promotional information.
- Users may withdraw their consent by contacting the Visitor’s center’s office (Customer Center) on the Platform.
Visitor's center
Telephone |
010 5735 8541 |
Email |
76rsvp@mnd.go.kr |
The operation time of the Visitor’s center is 9 a.m. – 5 p.m. on weekdays (lunch break is from 12 p.m. to 1 p.m.). The Visitor’s center is off service on weekends/public holidays.
Withdrawal of Registration
- Users may withdraw their registration within the Platform in accordance with the procedures set by the Visitor’s center.
- As a provider of personal information, the user shall assume the obligation to protect personal information by him/herself as follows.
1. Users should always keep their personal information up to date, and users shall hold all responsibility for any problems caused by inaccurate information entered by the users.
2. The Visitor’s center shall not be held responsible for any issues that have arisen from leakage of personal information due to a user’s own negligence, such as the transfer, leasing, loss of an e-mail, password, access medium, etc. or leaving a seat while still logged in, without any cause attributable to the Visitor’s center, or the hacking incident using a method or technology that cannot be blocked while using the security measures as set forth in relevant laws and regulations, which result from the Internet issues despite the exercise of due care by the Visitor’s center.
3. The user must ensure that personal information such as email, password, access medium, etc., is not leaked, and cannot transfer or lend it to a third party. The Visitor’s center shall not be liable for any damages caused by the user’s negligence.
4. If a user registers as a member or uses the services by stealing another person’s personal information, the user may be disqualified and punished in accordance with relevant laws.
5. Users must abide by this Policy and the laws and regulations related to personal information.